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The end result of a good Receptionist Resume

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Receptionist Resume

If you're a Receptionist, you know what your job entails. You perform many administrative duties in an organization but generally focus on customer service. You are probably stationed at the front desk to assist anybody who might come through the front doors. One of your primary duties is to provide information to the public, so you meet face-to-face with many customers every day.

Is it rocket science? No. But it does require -- at a minimum -- an outgoing personality and great communication skills, and the ability to multitask and work under stress. You likely have thick skin and plenty of endurance since dealing with rude customers can be very frustrating and tiring. You've had to demonstrate the able to keep your cool at all times.

 But the question now is, how do you translate that information onto a resume in such a way as to motivate a hiring official into picking up the phone? If you're not sure, that's OK. Most people aren't used to thinking about their jobs in a promotional sense. But a good resume writer? Well, that's what they do.

Former recruiter David Alan Carter recommends the following resume services for Receptionists... each with a Better Business Bureau score of "A" or better.

Recommended Resume Services for a Receptionist Resume

Considering a Job Change to that of a Receptionist?

If you're considering a move into a receptionist position from either a closely related field or from a totally unrelated job, you'll be looking for a transitional resume -- and a talented resume writer to handle the assignment. Transitional resumes are some of the most difficult resume projects as they require a writer knowledgeable in at least two professions -- and the ability to identify transferable skills from one to the other.

Before you hand off that resume assignment, make sure you know enough about the job of a Receptionist to... a) really want it, and b) be able to step up to the plate. Here's a quick overview (more information at Wikipedia - Receptionist):

What You'll Do: You will have similar duties to administrative assistants and secretaries, and in a way, you would be a specialized office worker. If you become a receptionist, expect to perform the following duties: answering the phone and forwarding calls, greeting customers, showing customers around the premises, scheduling appointments, typing up documents, maintaining and organizing files, making copies of documents, sending out faxes, monitoring people who enter the building, signing for and accepting mail and more.

You could be employed in practically any industry. Full-time work is typical of the job, but about one-quarter of the people in the profession work part-time hours. Typical office work can be very repetitive and boring at times, but it can also be very hectic and busy during peak hours. Some of your days will be packed full of phone calls, while others might be full of down-time and doing mundane office tasks.

Education and Training: The minimum educational requirement for the job is a high school diploma, although many applicants possess college degrees. You will be trained on the job and taught how to use the telephone system, certain computer software, and the proper conduct expected by the organization. If you have a bachelor's degree in psychology, sociology, or a related field, you might find it easier to get a job. Previous office-related experience also counts a lot.

The Future: Job openings for receptionists are expected to grow at about 24% through 2020. That's faster than the average for all occupations. Those with related work experience, computer skills, and knowledge of general office applications (such as word processing and spreadsheets) will have the best job opportunities.

The Pay: Hourly pay for Receptionists in the U.S. range from $8.44 to $17.75, with the average median annual wage hitting $12.35 in 2011 (that's about $25,600 annually) as per the U.S. Bureau of Labor Statistics.


Still interested in pursuing a position as a Receptionist? Great. The next step is to prepare for a consultative telephone interview with your resume writer. Treat the coming job search like the business it is, and you'll do fine.

Best of luck,
David Alan Carter, OccupationalResumes.com

P.S. More information at the U.S. Bureau of Labor Statistics - Receptionists and ONetOnline.org - Summary Report for Receptionists

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